Responsible Gaming
Gambling Should Be Entertainment
At Charlotte Stewart, we believe that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Betting should be enjoyable and conducted within your means, with money you can afford to lose.
If you find yourself relying on gambling as income or using it to escape financial difficulties, it's time to seek support.
Age Verification
In the United Kingdom, you must be 18 years of age or older to participate in any form of gambling, including sports betting on Sky Bet and affiliated platforms.
If you are under 18, we urge you not to gamble. If you are a parent or guardian concerned about a young person's gambling, please seek guidance from the support organizations listed below.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Chasing losses: Trying to win back money you've lost by gambling more
- Hiding gambling: Being secretive about the time or money spent gambling
- Neglecting responsibilities: Gambling is affecting work, relationships, or family duties
- Increasing stakes: Needing to gamble with larger amounts to get the same excitement
- Loss of control: Unable to stop or reduce gambling despite wanting to
- Financial problems: Borrowing money, using savings, or accumulating debt to gamble
- Mood changes: Becoming irritable, anxious, or depressed when unable to gamble
- Failed attempts to quit: Repeatedly trying and failing to cut down or stop
- Using gambling to escape: Gambling to cope with stress, anxiety, loneliness, or other emotions
If you recognize any of these signs in yourself or someone else, please reach out for help immediately.
Self-Help Tools & Responsible Gaming Features
Most licensed betting platforms, including Sky Bet, offer built-in tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Cap the amount you're willing to lose over a set timeframe
- Betting Limits: Restrict the maximum stake per bet
- Reality Checks: Receive pop-up reminders of how long you've been gambling and how much you've spent
- Self-Exclusion: Temporarily or permanently ban yourself from accessing your account
- Time-Out: Take a break from gambling for a set period without closing your account
We strongly encourage you to use these tools if you feel your gambling is becoming problematic.
Support Organizations & Help Resources
United Kingdom
- GamCare – Free, confidential support for problem gambling
www.gamcare.org.uk
Phone: 0808 8020 133 (free and confidential) - GamStop – National Self-Exclusion Scheme
www.gamstop.co.uk
Allows you to self-exclude from all UK-licensed online gambling operators - National Problem Gambling Clinic – NHS-funded treatment service in London
Referral available through your GP
Other Countries
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
www.bzga.de
If You Need Help, Please Reach Out
There is no shame in seeking support. Problem gambling is a recognized condition, and help is available. Whether you're concerned about your own gambling or that of a loved one, the organizations listed above offer free, confidential, and professional assistance.
Remember: It's never too late to ask for help. Your wellbeing is more important than any bet.